Send us a query and we will resolve the problem as soon as possible.
FAQ: Frequently Asked Questions
What is the cost of the services?
You will find the costs of our services under SERVICES.
Can I make an appointment?
Yes, all appointments can be made online via the APP and MAKE AN APPOINTMENT page by signing up with a username and password.
Or else, you can phone the SALON of your choice.
How can I make an appointment with Claudio Cerini?
You should phone the SALON of your choice and ask to be included in the list for haircuts with Claudio Cerini. Upon opening the haircut calendar we will get in touch with you to arrange for an appointment.
Do you perform hair relaxing in your salons?
At our salons we perform no chemical treatments (straightening/relaxing, hair botox, keratin treatment, etc.). We rather focus on hair quality and improvement, so we offer restoring cream masks or nutrition treatments that may contribute to hair care and improvement, if that is what you are looking for. Under SERVICES you will find all the treatments we offer.
I would like to make a gift —do you have gift certificates?
We have gift certificates which can be purchased at any of our salons. They are issued for an amount chosen by the customer rather than for specific services. They have no expiration date and can be used at all our salons.
Under SERVICES you can see the costs of our services. Remember that the gift certificates are paid for and delivered at our salons.
PAYMENT AND SPECIAL OFFERS
How can I pay?
We accept the following methods of payment:
- Cash, in Argentine pesos
- All credit cards (in a single payment)
- All debit cards (in a single payment)
- Bank transfer (only for corporate sales)
May I pay in a foreign currency?
We only accept Argentine pesos.
Do you have any special offer with credit cards?
Unfortunately at present we DO NOT have any special offer.
Currently we accept all debit and credit cards issued by all banking institutions, in a SINGLE payment. If you hold a credit card, you may want to check with the issuing institution whether they offer any discount for hair care services.
Can you issue a type A invoice?
Yes. Because of its business category (hairdressing services under item 15, subsection e), section 3 of the Value Added Tax Act), our company is covered by General Resolution No. 3668, published in the Official Gazette dated September 9th, 2014. Under the above resolution, in order to issue a type A invoice any provider of these services must make the customer fill out a form (Form No. 8001) as an Affidavit, requesting for the issuance of a type “A” invoice according to the events included in this form. Once that form is filled out, we can issue a type A invoice. For operating reasons, we have decided that each applicant for a type “A” invoice should fill out the affidavit at our salon, also providing their phone number and email address. This affidavit is sent to our administrative office the next day, from where we issue the electronic type A invoice, which is sent to the email address specified by the customer.
Which are the opening days and hours of the salons?
Our opening hours are as follows:
- At our salons in Barrio Norte, Zona Norte and Belgrano, Monday thru Saturday from 8:00 a.m. to 10:00 p.m.
- At our salons in Dot Baires , Paseo Alcorta, Club de Caballeros, Alto Palermo and Patio Bullrich, Monday thru Sunday from 10:00 a.m. to 10:00 p.m.
WE LOOK FORWARD TO WELCOMING YOU!
How can I get to Cerini salons?
Under SALONS you will find the addresses and Google Maps links to reach each salon.
Where can I get training?
If you want to get training, please visit ESCUELA CERINI page.
For information about courses and training, you can call us on 4811-8755. You can also reach us via Whatsapp, or email us at [email protected].
Which are the courses offered at ESCUELA CERINI?
Under OUR COURSES you will find all the courses we offer, so that you can choose the one that interests you and suits you best.
I would love to work with you —where could I leave my résumé?
Under WORK WITH US you can send us your résumé
We seek to serve you better each day. Fill out this form by detailing your case and we will work on it. Thank you!